Support

Metis Support

Guides, answers to common questions, and how to reach us.

Frequently asked questions

Where are my notes stored?

As plain Markdown (.md) files with optional YAML front matter, in a folder (vault) you choose on your own disk. You can open them in any editor, back them up, or put them under git.

Can I use my existing Obsidian vault?

Yes. Metis uses the same plain Markdown + YAML + [[wiki links]] format. Import a vault (folders included) or point Metis at the same folder you use in Obsidian.

What do I need for the AI features?

An Apple Intelligence device running macOS 26 or iOS 26. The AI runs entirely on-device. On earlier systems the app is fully functional; the AI features are simply hidden.

Does Metis sync across devices?

Optionally, via iCloud Documents sync across your Macs, iPhones, and iPads, with conflict detection and a resolution UI on every platform (Mac: File → Resolve Sync Conflicts; iPhone and iPad: Settings → iCloud). It is files-first - your own files in your own iCloud. On iPhone and iPad a vault can also live entirely On My iPhone or On My iPad, with no iCloud account at all.

How much does Metis cost?

Metis is $29.99 one-time (per major version) - not a subscription, and not per device. One license covers up to 3 devices (1 Mac + 1 iPad + 1 iPhone). Try every feature free for 7 days first.

How do I get updates?

Metis checks for updates automatically and you can also check from the app menu. Updates are downloaded from empiricapps.com.